A): If the network card is not displayed in "Device Manager", a USB port (or a PCIe slot in the event of an internal network card) may be malfunctioning.

B): Try plugging the network card into another USB port (or another PCIe slot on the PC motherboard in the event of an internal network card, or temporarily disconnect all other PCIe cards). The network card should be detected and you should be prompted to install the drivers. If the problem persists, plug the network card into the USB port (PCIe slot) of another computer to verify its functionality.

A): The basic drivers are already part of the operating system.

B): When you connect the USB sound card to your computer, the necessary drivers are automatically detected and installed.

A): If this happens, it means that the operating system failed to get the necessary information to install the drivers.

B): The cause may be a defective USB extension cable or damaged device. If the problem persists, plug the network card into the USB port of another computer to verify its functionality.

A): If the USB sound card is not displayed in "Device Manager", there may be a USB port malfunction.

B): Try plugging the sound card into another USB port. The sound card should be detected and the drivers loaded automatically. If the problem persists, plug the sound card into the USB port of another computer to verify its functionality.

A): Before connecting the USB network card to an Android device (tablet), you first need to verify with the device manufacturer whether the device supports the Ethernet network feature and also whether the USB network card drivers are included in your specific ANDROID ROM installation.

B): Use a USB connector with OTG support to connect the USB network card to your tablet. If the device (tablet) is equipped with a Mini USB or Micro USB connector, use an OTG reduction or cable to connect it.

A): You probably have enabled the “Listen to this device" option in the sound properties of the microphone.

B): To disable this option, go to http://www.axagon.eu/en/novinky/novinky/easy-help-with-fixing-a-microphone-echo.

A): The Ethernet interface transmission speed setting is a fully independent from USB connection and can be set in the network card's properties. The default setting is an automatic negotiation when the speed is set according to other elements in the LAN network.

B): If you connect the Gigabit adapter via the USB 2.0 port, the overall bandwidth of the adapter will be limited by bandwidth of the USB 2.0 interface, which is theoretically 480 Mb/s; in Gigabit Ethernet environments this adapter will be up to 4x faster than 10/100 Ethernet adapters.

A): The USB sound card cannot be used without a computer, e.g. by plugging into a TV.

B): The USB sound card uses the computer, its operating system and drivers for its operation. So it cannot operate without a PC.

A): Drivers are included with operating systems (except for WIN98SE/ME), and are installed completely automatically. The user only installs drivers for the connected printer, if necessary. Try to find them using Windows Update or check with your printer manufacturer. For more information, see the user guide on the product page.

B): No other drivers need to be installed and are not even available. If you continue to have problems with your adapter, check out more tips that can help you troubleshoot problems.

A): The sound interference is probably caused by a wireless mouse transmitter.

B): We recommend that you place the mouse transmitter as far as possible from the sound card (preferably on the opposite side of the computer - the transmitter to the USB on the front PC panel and the sound card to the USB on the back of the PC - use a USB extension cable if necessary). If it is a laptop, then one device on each side.

A): If the adapter is not displayed in "Device Manager" (in USB Bus Controllers - USB Print Support), there may be a USB port malfunction.

B): Try plugging the adapter into another USB port. The adapter should be detected and the drivers loaded automatically. If the problem persists, plug the adapter into the USB port of another computer to verify its functionality.

A): The problem could be a lack of resources, check (when a problem occurs) the processor load and operating memory filling in "Task Manager".

B): If the CPU usage is 100% or memory is full, you need to find out what causes this situation. Another option is to connect a sound card to another computer to verify that the sound card is not damaged.

A): If this happens, it means that the operating system failed to get the necessary information to install the drivers.

B): The cause may be a defective USB cable or damaged device. If the problem persists, plug the adapter into the USB port of another computer to verify its functionality.

A): On most Axagon USB sound cards, the line input is merged into the microphone input.

B): The sound card has the ability to recognize whether a microphone or stronger "link" signal is connected. So, for example, when recording from the headphones output of a mobile phone, you need to reduce the volume on the phone to 80-90 % or reduce the signal intensity in the recording software so that the signal is not overexcited. In the recording software (such as Audacity), you need to set up the Microphone-USB as the signal source.

A): Converters from USB to LPT ADP-xx do not create an LPT port. After installation, it creates USB print support in Device Manager for printers equipped with LPT port, but does not replace (or create) a fully fledged parallel port.

B): You can buy one of the PCEA-xx cards to create a fully fledged parallel port.

A): The USB sound cards generally have a higher latency (delay).

B): The solution is to use the ASIO4ALL drivers (http://www.asio4all.com/). ASIO are special sound drivers designed to achieve the smallest latency.

A): Yes, for example, the ADA-17 sound card can be used for Raspberry Pi.

B): The installation can be handled even by a layman, only plug the sound card into the USB port of the computer and the rest is done automatically.

A): Please make sure that the port - USB001 - Virtual printer port for USB is correctly set in printer properties.

B): If "USB Print Support" is displayed twice in the Device Manager, it is possible that the printer is mapped to the second Virtual Port USB002 - try changing the port setting to USB002 (or another available in the printer port settings).

A): You probably have allowed to listen to the microphone in Microphone Properties.

B): To disable this feature, follow these steps: Start -> Control Panels -> Hardware and Sound -> Sound -> Recording -> Microphone (USB Sound Device) -> Properties -> Listen -> Listen to this device - uncheck this box and confirm with "Apply".

A): Test the subwoofer with "Bass redirection" turned on. In the AC3 filter, it is also possible to set the limit frequency up to which the subwoofer will play the sounds. At a higher frequency, the sound from the subwoofer will be clearer.

B): Alternatively, try plugging in the "Center/BassOut" output on the audio adapter ordinary headphones that have a wide frequency range and subwoofer sounds should be heard in them. For testing, we recommend using the "Media Player Classic - Home Cinema" freeware in combination with the AC3 filter.

A): After installing the drivers the adapter will log in Device Manager in the section Ports (COM and LPT) as USB to serial Comm Port, so it can.

B): However, it still depends on the SW device, some very old programs need a specific interrupt (IRQ) that does not work correctly with the USB / COM converter.

A): To start multi-channel sound in MAC OS, check your OS settings. http://www.dr-lex.be/software/surround_osx.html. Some versions of MAC OS had a bug, and the USB sound card must be connected only at the boot time.

B): Decoding surround sound is a matter of the software used by the player. The basis for 5.1 surround sound is the audio signal source, we recommend a movie DVD with 5.1 sound and a corresponding player that supports multi-channel sound. For testing, we recommend the VLC media player: http://www.videolan.org/vlc/download-macosx.html. It is also possible to try the C-Media CM6206 Enabler for Mac http://www.dr-lex.be/software/cm6206.html.

A): You will need a female-female reduction because the ADS-xx has a male end.

B): Be careful that this reduction is not cross-linked (so called Null Modem), so you need a standard non-cross-linked reduction to connect.

A): Yes, you can set up two different tracks playing back simultaneously on one computer.

B): This is primarily a software issue requiring a player that supports sound redirection to a different sound card output than is set as "default" in the OS. Such functionality is supported, for example, by the VLC media player.

A): Yes, using multiple ADS-xx units on one PC (NTB) is possible.

B): Each adapter gets its own COM port number assigned by the system, which can be changed in the settings as needed by the user.

A): In Windows, you probably do not have 5.1 sound configured. The problem might still be due to a poor system input setting. In Xear 3D on the first tab. The 6CH setting is for 5.1 sound source (such as DVD), so only two speakers play in case of a stereophonic input signal (e.g. mp3). To play mp3s on all speakers, you need to set 2CH input.

B): Open "Control Panels/Hardware and Sound /Manage Sound Devices" and under the “Playback” tab select "USB Sound Device"(should be a green mark near it), select "Configure"down on the left, and select the "5.1 Surround" speaker settings in the open setup wizard. In the next step, you can test individual speakers or make adjustments to them.

A): The "Speakers" option switches the sound card to audio outputs on the sound card (L + R, SW, Center, etc.) and disconnects the SPDIF. You cannot make a 5.1 digital from the stereo signal. The 5.1 Surround can be made from 2-channel audio only in an analogue way and use analog outputs on the sound card.

B): If you switch to SPDIF, a signal is directed to the digital output that is directly from the source recording. This means that if the recording is stereo, the SPDIF signal is in PCM format that is only two-channel. If you want 5 + 1, you need to use the 5 + 1 signal source (original DVD at best), then the signal is transmitted directly to the sound card in the so called "SPDIF AC3 Passthru" format and there is no change or degradation of the sound quality (of course, with the correct setting).

A): Drivers are included with operating systems and are installed completely automatically. The external box (adapter / docking station) is detected as a standard storage device, such as a USB flash disk, no additional drivers are needed.

B): No other drivers need to be installed and are not even available. If you continue to have problems with your external box (adapter / docking station), check out more tips that can help you troubleshoot problems.

A): If the external box (adapter / docking station) is not displayed in "Device Manager", there may be a USB port malfunction. It is also possible that your computer has a poor power supply to USB ports and the power is not sufficient to operate an external box (you can detect by listening that HDD is not spinning). This is a problem especially for older computers, where the source part already works at the limit of its parameters. In this case, it would help to use a USB hub, with an auxiliary power supply, by which the external box (adapter / docking station) would be connected to the computer.

B): Try plugging the external box (adapter / docking station) into another USB port, preferably on the back of your PC. The external box (adapter / docking station) should be detected and the drivers loaded automatically. If the problem persists, plug the external box (adapter / docking station) into the USB port of another computer to verify its functionality.

A): If this happens, it means that the operating system failed to get the necessary information to install the drivers.

B): The cause may be a defective USB cable or damaged device. If the problem persists, plug the external box (adapter / docking station) into the USB port of another computer to verify its functionality.

A): If this happens, it means that the Windows operating system did not assign a drive letter to the new storage device.

B): If the drive letter is not assigned, open "Disk Management", right-click on the desired drive and manually assign the drive letter. If the drive letter can not be assigned to the disk, it is possible that the disk is formatted as "dynamic". If you want to keep disk data, connect it to the original device and make a backup of the disk. Then convert it to a normal disk, initialize it to MBR (or GPT, see other points), and then perform Low Level Format (e.g. using the Low Level Format Tool)

A): The newly purchased disk must be initialized before first use.

B): If the new disk is not initialized automatically, open "Disk Management", right-click on the desired disk and initialize it.

A): By initializing the disk, you can set the mode in which the hard disk will work.

B): You can use the partition with the master boot record (MBR) or the GUID partition table (GPT). For disk up to 2TB, use the MBR option, we recommend selecting GPT on a larger disk than 2TB. Subsequently, the initialized disk should be formatted.

A): If the external box (adapter / docking station) with a 3.5“ HDD is not displayed in "Device Manager ", the inserted disk may not be powered.

B): Make sure you have the power supply plugged in and the external box (adapter / docking station) turned on with the power switch. If the disk is properly powered, it should spin (can be detected by listening).

A): The AXAGON external boxes (adapters / docking stations) are always equipped with the latest firmware to support disks of all capacities.

B): The 2TB limit is given as the maximum partition size when initializing a disk with the master boot record (MBR). If you want to create a larger partition on the HDD stored in the external box (e.g. 3TB or more), you must select the GUID partition table (GPT) when initializing the disk. Subsequently, the initialized disk should be formatted.

A): The external AXAGON boxes (adapters / docking stations) support the USB Mass Storage protocol making it easy to connect to TV.

B): When using a disk larger than 2TB, some TVs do not support GPT format. In such case, MBR format must be used when initializing a disk.

A): The connectors are compatible, but inside the USB 3.0 connector has five more contacts. The USB 3.2 Gen 1 (USB 3.0) connector is usually identified by the use of blue (exceptionally black) plastic.

B): The main difference is the speed of data transmission. USB 2.0 reaches a maximum speed of about 30 MB/s, while USB 3.2 Gen 1 (USB 3.0) is able to achieve a theoretical speed of up to 600 MB/s. If you place a disk in the external box that has a read speed of 120 MB/s, you can only get a quarter speed, that is about 30 MB/s, in the box with USB 2.0.

A): For proper spin-down setting, this feature must be supported by all components that are in the path between the operating system and the HDD, i.e. the USB controller, box electronics, and the disk itself. The spinning down of idle disks is set up by the operating system, but it is very complicated.

B): We recommend setting up using one of the freeware programs, where the procedure is mostly simplified. E.g. by HDDScan (http://hddscan.com/). The program has the ability to verify whether the disk and all components in the path support the feature. Select "Spindown" to test an immediate spin down of the disk. Set up the spindown time using a slider in the "Power Management" section.